SQL support and managed services from Pro DBA

Our strategy will depend on your circumstances. However, we typically gather a number of key performance measurements, both at system and database level. These are used in conjunction with user and support staff testimony (where available and appropriate) to identify the main high-level bottlenecks. We then drill down using custom scripts and standard tools to identify the sources of these bottlenecks, before devising solutions to eliminate them.

We will always concentrate first on tuning any functionality identified by the client as causing most problems. In the vast majority of cases you will see a marked performance improvement in those areas when we have finished.

If the code is stored within the database as PL/SQL, we can amend the code on request (but you should check the support implications for 3rd party products). We will not normally amend other code, but will document the inefficiencies (and can provide details of how these code fragments could be better rewritten) so that you can report these to your application vendor for amendment.

We provide two weeks of free remote support for any changes made.

We can tune all versions of SQL Server.

We typically document the tasks performed within one week of the tuning exercise. You are guaranteed to have a copy of the documentation within two weeks of work completion.

Yes. We can rebadge our services, or can pay a one-off commission.

Yes, this is one of our more commonly-requested services. Please contact us for further details.

We invoice after work has been completed and you are in possession of our documentation. Payment is due within 30 days of the invoice date.